1. Who We Are
zs999b ("we", "us", "our") is an online casino and sports betting platform operated under an international gaming licence and accessible at zs999b.net. zs999b serves players primarily in Pakistan and is committed to protecting the privacy and security of all personal data processed in connection with its services.
This Privacy Policy applies to all users of the zs999b platform, including registered account holders, visitors to the zs999b website, and any individual whose personal data is processed in connection with a zs999b account or service interaction. By registering an account or using any part of the zs999b platform, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
zs999b collects personal data in the following categories:
- Registration data: Full name, date of birth, email address, mobile phone number (Pakistani networks accepted: Jazz, Telenor, Zong, Ufone, Warid), country of residence, and username/password credentials created at account setup.
- Identity verification (KYC) data: Copies of government-issued photo identification (e.g., CNIC — Computerised National Identity Card), proof of address documents, and selfie/biometric verification data where required to complete the KYC process.
- Financial data: Transaction history (deposits and withdrawals), payment method identifiers (e.g., JazzCash mobile number, Easypaisa account number, bank account name), and transaction amounts in PKR or other currencies. Full payment card numbers are not stored by zs999b — card payments are processed by PCI-DSS-compliant third-party payment processors.
- Gameplay data: Betting history, game session data, bonus usage, and responsible gaming tool settings (deposit limits, self-exclusion status, session timers).
- Technical data: IP address, device type and operating system, browser type, referring URL, pages visited, time and duration of visits, and session identifiers.
- Communications data: Records of interactions with zs999b's customer support team, including live chat transcripts and email correspondence.
- Voluntarily provided data: Any additional information you choose to provide to zs999b's support team or through account preference settings.
3. How We Use Your Information
zs999b uses the personal data described above for the following purposes:
- To create, maintain, and administer your zs999b account, including authentication and session management.
- To verify your identity and age (18+) in compliance with our KYC obligations and to prevent underage gambling.
- To process deposits and withdrawals via JazzCash, Easypaisa, bank transfers, and other supported payment methods.
- To detect, investigate, and prevent fraud, money laundering, collusion, and other prohibited activities on the platform.
- To comply with anti-money laundering (AML) obligations and other applicable regulatory requirements under our international gaming licence.
- To provide customer support, resolve disputes, and respond to enquiries.
- To send you account-related communications, including transaction confirmations, security alerts, and important policy updates. These communications are not optional — they are necessary for account operation.
- To send you promotional communications about zs999b offers, bonuses, and new features, where you have consented to receive such communications. You may withdraw this consent at any time by contacting support.
- To analyse platform usage patterns and improve zs999b's services, game library, and user experience.
- To enforce zs999b's Terms & Conditions and protect the legal rights of zs999b and its users.
4. Legal Basis for Processing
zs999b processes personal data on the following legal bases:
- Contract performance: Processing necessary to provide the zs999b service to you, including account management, payment processing, and customer support.
- Legal obligation: Processing required to comply with KYC, AML, and other regulatory obligations applicable under zs999b's operating licence.
- Legitimate interests: Processing for fraud prevention, platform security, technical operation, and service improvement, where these interests are not overridden by your privacy rights.
- Consent: Processing for optional promotional communications, where you have given explicit consent. Consent may be withdrawn at any time without affecting the lawfulness of processing conducted prior to withdrawal.
5. Disclosure to Third Parties
zs999b does not sell or rent your personal data to third parties. We may disclose your data to the following categories of recipients where necessary:
- Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa/Mastercard processors, UnionPay, and USDT wallet operators — solely to process your transactions.
- Identity verification providers: Third-party KYC and AML screening services used to verify identity documents and screen against sanctions lists.
- Game providers: Licensed game studios (e.g., Evolution, Pragmatic Play, PG Soft, JILI) may receive anonymised or pseudonymised session data necessary to operate their games on our platform.
- Regulatory authorities: Law enforcement agencies, financial intelligence units, or licensing authorities where disclosure is required by law or court order.
- IT and security service providers: Hosting, cloud infrastructure, and cybersecurity partners operating under strict data processing agreements with zs999b.
All third-party recipients are contractually obligated to process your data only for the purposes described above and to maintain appropriate security standards.
6. Payment Data & Financial Information
zs999b takes the security of financial data extremely seriously. The following principles govern how payment information is handled on the platform:
- Full payment card numbers are never stored on zs999b's servers. Card payments are processed exclusively through PCI-DSS Level 1 certified payment gateways.
- JazzCash and Easypaisa mobile wallet transactions are processed directly through the respective providers' secure APIs. zs999b retains only the mobile number and transaction reference for reconciliation purposes.
- Bank account details provided for withdrawal purposes are stored in encrypted form and used exclusively for processing the specific withdrawal to which they relate.
- USDT TRC20 wallet addresses submitted for cryptocurrency withdrawals are stored encrypted and used only for the requested transaction.
- Transaction amounts and histories are retained as part of your account record for the duration required by applicable AML regulations (typically five years from account closure).
7. Cookies & Tracking Technologies
zs999b uses cookies and similar technologies (including local storage and session tokens) for the following purposes:
- Essential cookies: Required for the platform to function, including maintaining your logged-in session, storing language preferences, and enabling security features. These cannot be disabled without affecting platform functionality.
- Analytics cookies: Used to understand how users navigate the platform, which pages are most visited, and where improvements are needed. Data collected is aggregated and does not identify individual users.
- Preference cookies: Store your game preferences, responsible gaming settings, and display preferences to personalise your zs999b experience across sessions.
You can manage or delete cookies through your browser settings. Most modern browsers (Chrome, Firefox, Safari) allow you to block third-party cookies or clear all stored cookies. Note that disabling essential cookies will prevent you from logging in to your zs999b account.
8. Data Retention
zs999b retains personal data for the following periods:
- Active accounts: Personal, financial, and gameplay data is retained for the duration of your active account relationship with zs999b.
- Closed accounts: Following account closure, data necessary for AML compliance and legal dispute resolution is retained for a minimum of five (5) years from the date of account closure, in line with standard regulatory requirements for licensed gaming operators.
- KYC documents: Retained for the period required under applicable AML regulations from the date of verification.
- Support communications: Live chat transcripts and email records are retained for up to two (2) years for quality assurance and dispute resolution purposes.
- Technical logs: Server and access logs are retained for up to twelve (12) months for security analysis and fraud prevention.
Data that is no longer required for any of the above purposes is securely deleted or irreversibly anonymised.
9. Data Security
zs999b implements technical and organisational measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
- 256-bit SSL/TLS encryption for all data in transit between your device and zs999b's servers.
- AES-256 encryption for sensitive data at rest, including KYC documents and financial identifiers.
- Role-based access controls ensuring that only authorised personnel can access personal data, on a need-to-know basis.
- Regular security audits and penetration testing of zs999b's platform infrastructure.
- Two-factor authentication (2FA) available to all account holders for additional login protection.
- Automatic session expiry after periods of inactivity.
Despite these measures, no data transmission over the internet or electronic storage system is completely secure. In the event of a data breach affecting your personal information, zs999b will notify you in accordance with applicable legal requirements.
10. Your Rights
Subject to applicable law and regulatory constraints, you have the following rights in respect of your personal data held by zs999b:
- Right of access: Request a copy of the personal data zs999b holds about you.
- Right of rectification: Request correction of inaccurate or incomplete personal data.
- Right of erasure: Request deletion of your personal data, subject to zs999b's legal retention obligations (e.g., AML record-keeping requirements may prevent immediate deletion).
- Right to restrict processing: Request that zs999b limit how it processes your data in certain circumstances.
- Right to data portability: Request your personal data in a structured, machine-readable format where processing is based on your consent or contract performance.
- Right to object: Object to processing based on legitimate interests, including profiling for direct marketing purposes.
- Right to withdraw consent: Where processing is based on consent (e.g., promotional emails), withdraw that consent at any time without affecting prior processing.
To exercise any of these rights, contact zs999b's support team via live chat or at [email protected]. We will respond within 30 days. Identity verification may be required before requests are actioned.
11. Children's Privacy
zs999b is strictly an adult platform. We do not knowingly collect or process personal data from individuals under the age of 18. If you believe a minor has registered on zs999b or provided personal data, please contact us immediately at [email protected]. Upon confirmation, we will immediately close the account and delete all associated personal data.
All registration attempts trigger age verification checks. Where a player's stated age cannot be verified, the account will be restricted pending successful KYC verification of date of birth.
12. International Data Transfers
As an internationally licensed operator, zs999b may transfer your personal data to servers and service providers located outside Pakistan. Such transfers are conducted under appropriate safeguards, including data processing agreements incorporating standard contractual clauses or equivalent protections, to ensure that your data receives a level of protection consistent with this Privacy Policy.
By using zs999b, Pakistani players consent to their personal data being transferred to and processed in countries outside Pakistan where zs999b's infrastructure or licensed service providers are located.
13. Changes to This Policy
zs999b reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered users via email or a prominent notice on the platform at least seven (7) days before taking effect. The "Last Updated" date at the top of this document reflects the most recent revision. Continued use of the zs999b platform following notification of changes constitutes acceptance of the revised Privacy Policy.
14. Contact Us
For any questions, data subject rights requests, or privacy-related concerns, please contact the zs999b Privacy team:
We aim to acknowledge all privacy enquiries within 24 hours and to resolve them within 30 days. For complex data subject requests involving document retrieval or deletion, the resolution period may be extended to 60 days, with notification of the extension provided.